Flores Guest House

Great room for the price with basically everything we needed. The staff were really helpful: gave us some excellent recommendations for nearby restaurants, and helped us work out how to use the safe! Good location; peaceful neighbourhood, some shops/restaurants nearby, even a little park to sit at in the evenings. I'd definitely stay here again!

The room we stayed in is very close to the city (Bairro Alto) and also in a building next to a vibrant square, Praça das Flores, surrounded by cafes, tapas and bars which means it's quite loud at the weekends and even with the windows closed, you could hear people's chatter. Nonetheless, we really enjoyed the stay. The room was cleaned daily, it was small but neat (we spent the days out anyway, exploring the city). There is a kettle, selection of teas, coffee maker and wine glasses for your convenience. Also, the building has no lift and the staircase is very steep, and the rooms can get chilly during early spring (there is an air heater in the room). The Flores Guesthouse also offers a shuttle from and to the airport, which we used and our driver was super friendly and recommended us places with good food ❤️ All in all, there were really minor inconveniences that did not influence our stay and I do recommend staying if you're looking for something close to the city, with good cafes and surroundings. The area also feels very safe which was important for me.

To be honest, from the hospitality and understanding of the staff who waited until 1:00am to give me the keys, their responsiveness and support, to the attention paid to details (I got a small postcard with chocolates for St Valentine. Totally unexpected and really pleasant to discover) and the style of the place, this stay was really exceptional. I am not used in praising hotels and rooms but this was definitely a surprisingly, lovely stay.

Lovely location, renovated heritage building in a charming area. Every staff member was kind and attentive - taking time to give directions, arrange a tour, check on our safe/late arrival, checking for a misplaced earring. Communication was prompt and helpful prior to arrival, during our stay and even afterwards. Do yourself a favour and sign up for the breakfast option at least one morning of your stay, even though there are cafe options nearby - it was delicious and thoughtfully prepared, and included the best pastel de nata we had encountered yet, after a full week of studious “research” to find Portugal’s best pastel de natas! 😉 The bed was perhaps a little extra firm than our liking, but we still had a great night’s rest and would definitely stay there again!

This place is such a little gem. It's a 15-20 min walk from all the major attractions in Lisbon, and just down the road there's a little square where people gather in the evenings to have a drink and chat, with lots of little cute restaurants around. It's literally the perfect location for exploring yet on a quiet street so you can rest properly at night. But what makes this place amazing is the staff. They are so, so kind and polite and always trying to make things better for you. Before even arriving they sent me a message to ask if I preferred a double bed or 2 single beds! They are very responsive and friendly, perfect hosts